At 990k, your privacy is not merely a legal obligation — it is our genuine commitment to every member. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
990k fully complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Your data is protected by 256-bit SSL encryption at all times.
By using the 990k platform, you agree to the terms of this Privacy Policy. We encourage you to read this document in its entirety carefully.
Six core principles that shape how 990k manages and protects the personal information of every member.
All data transmitted between your device and 990k servers is protected by 256-bit SSL encryption, ensuring your personal and financial information cannot be intercepted by any unauthorised party.
990k operates in full compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We ensure that all our data processing practices meet the highest local legal standards.
You have full control over your personal data. Through your account settings, you can access, correct, or request the deletion of your information at any time in accordance with rights granted under the PDPA.
990k has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data is used solely to improve your experience on our platform.
Your data is stored on servers protected by multi-layered access controls, next-generation firewalls, and 24-hour security monitoring. Regular data backups are performed to prevent information loss.
In the event of any security incident involving your data, 990k is committed to notifying you within the timeframe required by law, along with the steps taken to address the situation.
990k is an online gaming platform operating under a recognised licence and fully committed to protecting the privacy of its members. This Privacy Policy is designed to provide complete transparency about how we manage your personal information — from the moment you first visit our website through to your time as an active member.
We understand that your trust is our most valuable asset. That is why every decision we make regarding your data is taken with the utmost care, placing your security and privacy above all else. Our platform is built not only to deliver an enjoyable gaming experience, but also to ensure you feel safe and protected at all times.
This Privacy Policy applies to all services provided by 990k, including the main website, mobile app, online games, Sports Betting system, Live Casino, and all our official communication channels. It should be read together with Terms and Conditions us constitute the entire agreement between you and 990k.
This document is the official version in Bahasa Melayu. In the event of any discrepancy with a translated version in another language, this Bahasa Melayu version shall take precedence.
990k only collects information that is genuinely necessary to provide our services, maintain platform security, and comply with applicable legal requirements. The following are the categories of information we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth | KYC verification, fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction verification |
| Financial Information | Bank account number, transaction records | Deposit and withdrawal processing |
| Platform Activity Data | Game records, betting history, usage patterns | AML compliance, service improvement |
| Technical Data | IP address, device type, browser version, access logs | Platform security, fraud detection |
| Communication Data | Support chat records, emails, feedback | Customer service improvement |
In addition to information you provide directly, we also collect data automatically when you use our platform, such as device information, IP address, and browsing patterns on the site. This automatic data collection is industry-standard and helps us identify suspicious activity and protect your account.
990k does not collect irrelevant or excessive information. We only request data that is genuinely necessary, and every data collection has a clear and lawful purpose.
The information we collect is used responsibly and only for legitimate purposes. Below is a detailed explanation of how your data is used in the day-to-day operations of 990k:
We do not use your information for any purpose not stated in this Privacy Policy without obtaining your consent first.
990k takes a strictly controlled approach to data sharing. We do not sell, rent, or disclose your personal information to third parties except in the following limited and lawful circumstances:
All third parties that receive 990k data are required to sign strict data protection agreements and comply with the security standards set by 990k. We do not engage with parties that fail to meet our high privacy standards.
990k uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the website remember your preferences and activity.
You can manage your cookie settings through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the 990k platform.
Protecting your data is 990k's absolute priority. We continuously invest in the latest security infrastructure to ensure your information remains safe from increasingly sophisticated cyber threats.
While we take all reasonable precautions, no security system can be guaranteed 100% safe. You also play a role in keeping your account secure — never share your password or OTP code with anyone.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have specific rights regarding your personal information collected and processed by 990k. We fully respect these rights:
You have the right to request a copy of all personal information we hold about you. Such requests will be processed within 21 working days.
If your information is inaccurate or incomplete, you have the right to request an immediate correction. Use your account settings or contact our support team.
In certain circumstances permitted by law, you may request the deletion of your personal data from our systems.
You may object to the processing of your personal data for direct marketing purposes at any time without needing to provide a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you wish.
In certain circumstances, you may request that we restrict how we process your data while awaiting the resolution of an issue.
To exercise any of the above rights, please contact our customer support team. We will process your request within the timeframe required by law and inform you of the outcome.
990k retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
In the context of operating a global online gaming platform, your information may need to be transferred or processed outside Malaysia in the following limited circumstances:
Every international data transfer carried out by 990k is subject to contractual safeguards that ensure your data receives a level of protection equivalent to or exceeding that provided in Malaysia.
990k does not transfer your data to countries that lack adequate data protection laws without appropriate additional safeguards in place.
The 990k platform is exclusively for adults aged 18 and above. We take youth protection very seriously and have strict measures in place to prevent minors from accessing our platform.
If you become aware that someone under the age of 18 is using a 990k account, please report it to our support team immediately at [email protected] so that prompt action can be taken.
The 990k platform may contain links or references to third-party services in certain contexts. It is important to understand that the 990k Privacy Policy applies solely to our platform.
We are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use separately. The payment providers, gaming software suppliers, and identity verification services we use have their own privacy policies governing how they handle your data within the scope of their services.
990k reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technological requirements, or updates to applicable laws and regulations.
We encourage you to review this Privacy Policy periodically, especially when you receive a change notification from us, to ensure you are always informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our dedicated data privacy team is ready to assist you.
990k customer support operates 24 hours a day, 7 days a week. For urgent privacy-related matters, please include "Data Privacy Enquiry" in your message subject line so it can be prioritised.
990k believes that true privacy means you hold full control. Here is a quick summary of what you can do today.
Update your personal details, change your password, and review your privacy settings directly from your account page.
Unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting our support team.
Contact our support team to request a copy of all personal information we hold about you.
Where eligible under the PDPA, you may request the deletion of your personal data from our systems.
Create your 990k account today and enjoy a safe, fair, and enjoyable online gaming experience. We safeguard your privacy so you can focus entirely on the best gaming experience possible.