990k Terms and Conditions — Official Platform Terms of Use

01 Acceptance of Terms

By accessing, registering for, or using any part of the 990k platform — including the website, mobile app, online games, sports betting system, Live Casino, and all related services — you expressly and unconditionally agree to be bound by these Terms and Conditions in their entirety.

If you disagree with any part of these terms, please stop using the 990k platform immediately. Continued use after any changes are published will be considered acceptance of the amended terms.

These Terms and Conditions form the complete and comprehensive agreement between you as a member and 990k as the platform operator. This agreement supersedes any prior communications or understandings, whether verbal or written.

02 Member Eligibility

To register and use the 990k platform, you must meet all of the following eligibility requirements:

• Minimum age of 18: This platform is exclusively for adults aged 18 and above. Registration by minors constitutes a serious violation of these terms.
• One account only: Each individual is permitted to hold only one 990k account. Ownership of multiple accounts is prohibited and will result in suspension of all associated accounts.
• Accurate and truthful information: All information provided during registration and the KYC verification process must be accurate, complete, and up to date at all times.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws of your place of residence.
• Not 990k staff: Staff, business partners, agents, and their immediate family members are not permitted to use this platform for gambling purposes.
• Not on the self-exclusion list: Individuals enrolled in a self-exclusion program are not permitted to create a new account.

03 Account Registration

The 990k account registration process is designed to be simple and quick, while ensuring the security of all members. Below are the key points regarding registration:

• Registration information: You are required to provide your full name, phone number, a valid email address, and any other required details during registration.
• Account verification: 990k uses a two-step verification process to keep your account secure from unauthorized access.
• Password: You are solely responsible for maintaining the confidentiality of your account password. 990k will not be held liable for any losses resulting from negligence in safeguarding your password.
• KYC verification: For withdrawal purposes and as part of Anti-Money Laundering (AML) compliance, 990k may request identity verification documents such as a national ID, passport, or proof of address. This process is an industry standard and is mandatory.
• Frozen account: 990k reserves the right to temporarily freeze an account during the KYC verification process. This is a precautionary measure to protect your funds.

Upon successful registration, you will receive a confirmation email. Please ensure the registered email address is active and accessible, as all important communications from 990k will be sent there.

04 Deposits and Withdrawals

990k supports a variety of local payment methods suited for Malaysian players. All transactions are processed through secure, encrypted payment systems.

• Minimum deposit: The minimum deposit amount is RM 30, or as per the limit set for a specific payment method.
• Minimum withdrawal: The minimum withdrawal amount is RM 50. Requests below this amount will not be processed.
• Withdrawal processing time: Withdrawals are typically processed in under 5 minutes for major payment methods. In cases requiring additional review, this may take up to 24 hours.
• Same payment method: Withdrawals must use the same payment method as your last deposit, unless otherwise approved by the 990k support team.
• No withdrawal fees: 990k does not charge any processing fees for standard withdrawals. However, your bank or e-wallet provider may apply their own charges.
• Daily withdrawal limit: The standard daily withdrawal limit is RM 50,000. VIP members enjoy higher limits depending on their membership tier.
• Deposits for gaming only: Funds deposited into your 990k account are for gaming purposes only. If you wish to withdraw funds that have not been used for gaming, additional verification may be required.

05 Bonuses and Promotions

990k offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms set for each promotion.

• Rollover requirement: Every bonus received carries a rollover requirement that must be fulfilled before any withdrawal from bonus funds is permitted. Rollover conditions are clearly stated on each promotion page.
• One bonus at a time: Members may not claim two different bonuses simultaneously unless explicitly stated in the terms of that promotion.
• Bonus validity period: Each bonus has a validity period. Unused bonuses or incomplete rollovers within the specified period will expire automatically.
• Game contribution: Not all games contribute at the same rate toward rollover requirements. Slots typically contribute 100%, while table games and live casino may contribute at a lower percentage.
• Bonus abuse prohibition: 990k uses advanced detection systems to identify gameplay patterns that indicate bonus abuse. Any attempt to exploit the bonus system will result in bonus forfeiture and possible account closure.
• Bonus withdrawal rights: 990k reserves the right to withdraw or modify any bonus or promotion at any time with reasonable notice to members.

For more information on all currently available promotions, please visit the Promotions page.

06 Game Rules

All games available on the 990k platform — including slots, live casino, bingo, sports betting, table games, and e-sports — are governed by their respective game-specific rules.

• Game results: All game outcomes are determined by a certified Random Number Generator (RNG) or by the actual results of sporting events and live games. 990k does not manipulate game outcomes in any way.
• Final decision: Any technical decision made by 990k regarding the outcome of a bet or game is final and binding, unless a clear and demonstrable error is established.
• Technical disruption: In the event of a technical disruption during an active game, 990k will make every effort to resolve the issue fairly. In certain situations, bets may be voided and funds returned to the player's account.
• Sports betting: Sports betting odds are subject to change before an event begins. Bets accepted at specific odds will not be affected by any subsequent odds changes.
• Live wagering: For in-play betting, odds change in real time. Players are responsible for ensuring that any bet placed is at the correct odds before confirming the bet.

07 Member Responsibilities

As a 990k member, you have certain responsibilities that must be observed at all times to ensure a safe and enjoyable experience for all platform users.

• Account security: You are solely responsible for keeping your login credentials confidential. Never share your password or OTP with anyone, including 990k staff. Our staff will never ask for your password.
• Latest information: Keep the personal information in your account accurate and up to date at all times. If your name, phone number, or email address changes, you must update that information immediately.
• Responsible gaming: You are responsible for ensuring that your gambling activity remains purely for entertainment and does not negatively affect your finances or personal life. 990k provides responsible gaming tools to assist you. Further details are available on the Responsible Gaming.
• Personal account use: Your 990k account is for your personal use only. You are not permitted to allow others to use your account or play on behalf of another person.
• Local law compliance: You are responsible for ensuring that your use of the 990k platform complies with the laws and regulations in force in your country or region of residence.

08 Prohibitions and Restrictions

The following activities are strictly prohibited on the 990k platform and will result in serious disciplinary action:

• Multiple account ownership: Registering or using more than one account is a serious violation. All associated accounts will be suspended and balances held in those accounts may be forfeited.
• Identity fraud: Using a false identity, forged documents, or another person's information during registration or the KYC process is a serious criminal offence and will be reported to the relevant authorities.
• Money laundering: 990k is a platform that fully complies with Anti-Money Laundering (AML) laws. Any attempt to use our platform for money laundering purposes will be reported to the relevant authorities.
• Technical manipulation: Using software, bots, scripts, or any automated method to play games or place bets is strictly prohibited.
• System vulnerability exploitation: If you discover any vulnerability or bug in the 990k system, you are required to report it to customer support immediately. Exploiting such vulnerabilities for personal gain is strictly prohibited.
• Collusion coverage: Colluding with other players to gain an unfair advantage in any game is prohibited and may result in the forfeiture of all winnings obtained.

09 Privacy and Data Protection

990k is fully committed to protecting the personal information of all members. Our detailed Privacy Policy forms part of these Terms and Conditions and is available on the Privacy Policy.

• Data collection: 990k only collects information necessary to provide services, process transactions, meet legal requirements, and improve the user experience.
• Data encryption: All personal and financial information is encrypted using industry-standard 256-bit SSL technology during transmission and storage.
• Data usage: Your information is used to manage your account, process transactions, prevent fraud, comply with regulatory requirements, and periodically notify you of promotions and platform updates.
• Data sharing: 990k does not sell or rent your personal information to third parties. Data may only be shared with service providers required for platform operations and when mandated by law.
• Member rights: You have the right to access, correct, or request the deletion of your personal information. Please contact our support team for any data privacy inquiries.

10 Account Closure and Termination

Whether at your own initiative or by 990k's decision, an account may be terminated or suspended under various circumstances.

• Closure at member's request: You may request account closure at any time by contacting the 990k customer support team. All valid balances in your account will be processed for withdrawal once all required checks are completed.
• Self-exclusion: The 990k self-exclusion program allows you to set a period during which you will be unable to access the platform. This is a responsible gaming tool that we fully support.
• Suspension by 990k: 990k reserves the right to suspend or terminate your account without prior notice if there is a breach of terms, suspicious activity, or a legal compliance requirement that necessitates such action.
• Effect of termination: Upon account termination, all active bonuses and unredeemed reward points will be cancelled immediately. Valid cash balances are subject to a review process before withdrawal is permitted.
• Record keeping: Even after account closure, 990k will retain records of your transactions and account activity for the period required by law, typically no less than five years.

11 Disclaimer of Liability

990k provides an online gaming platform on an "as-is" basis, with our best efforts to ensure platform availability, stability, and security at all times.

• Service disruption: 990k cannot guarantee that the platform will always be available without interruption. We are not responsible for any losses arising from technical disruptions, system maintenance, or circumstances beyond our control.
• Game outcome: Gambling involves financial risk. 990k is not responsible for any losses incurred during play. Every decision to play or place a bet is the player's sole responsibility.
• Third-party access: 990k is not liable for any losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Platform changes: 990k reserves the right to modify, add, or remove any platform feature or service at any time without liability to members.

12 Amendment to Terms and Conditions

990k reserves the right to amend, modify, or update these Terms and Conditions at any time. Any amendment will take effect immediately upon publication on this page, unless otherwise stated.

• Material amendment notification: For material and significant changes, 990k will provide advance notice via email to all registered members or through in-platform notifications.
• Periodic review: You are responsible for reviewing this page periodically to ensure you are always aware of the latest terms governing your use of the 990k platform.
• Acceptance of new terms: Continued use of the 990k platform after any amendments are published will be considered full acceptance of the amended terms.

13 Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which 990k is licensed and operates.

• Dispute resolution: Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through amicable negotiation between the member and 990k via official customer support channels.
• Arbitration: If a resolution cannot be reached through negotiation, the dispute will be referred to binding arbitration under mutually agreed arbitration rules.
• Language of terms: The official version of these Terms and Conditions is in Bahasa Melayu. In the event of any discrepancy between versions in different languages, the Bahasa Melayu version shall prevail.
• Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be deemed severed and all remaining provisions shall continue in full force and effect.